02. Basic Support

This support option offers a flexible approach to managing IT support for smaller clients. It requires less IT support options and ensures that your company reduces its IT support costs by paying only for the basic service options.

It is tailored for small businesses requiring flexible, simple and quick response and fix support. Like all of our support packages we set-up a Service Level Agreement (SLA) tailored to your business needs ensuring problems are resolved in a professional and timely manner.

Benefits:

• Low Cost
• Unlimited service desk support
• You benefit from all 1st, 2nd and 3rd line technical support tiers
• Peace of mind knowing you can rely on us to resolve your IT issues
• Free site survey
• Free health check
  

Contact us to find out more.

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