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Five Rivers - Cookie Policy

How and why we use Cookies

At Five Rivers, we use cookies for a number of reasons, such as to determine preferences, allow users to navigate between pages in an efficient way, verify the user and to carry out other necessary security checks. It helps us measure the efficiency of web searches, and provide us insights into client behaviour, so we can easily improve our communications and services in the best possible way. This Cookies Policy explains what cookies are, how we use them and what benefits they bring.

This policy is split into four sections:

  1. What are cookies and tracking technologies?
  2. What we use now and how to delete them?
  3. Our classification of cookies

What are cookies?

Cookies are small text files containing a small amount of data, which a website may put on your computer, tablet or mobile device when you first visit any website or application. Cookies are very useful, because it helps to make your experience on a website as smooth as possible. Cookies can also help you to make sure that adverts you see online are more relevant to your interests.

Why cookies are used on our website?

  • For better online experience
  • To set personal preferences
  • To protect your security
  • To measure and improve our service

Our classification of cookies

The cookies used on our websites have been categorised based on the outlined in the International Chamber of Commerce's UK Cookie Guide. You can also find the information at www.aboutcookies.org helpful. When you visit our website or use our services, the following four categories of cookies may be set on your device:

Strictly Necessary - These cookies are strictly necessary to browse around our websites or to give certain features you have requested. Without these cookies, our websites won’t work properly, means services such as shopping baskets and e-billing cannot be provided.

Performance - These cookies collect anonymous information how you use our websites - for instance, which pages you go to most often, and if you get error messages from web pages. We only use this aggregated information to improve our website.

Functionality - These cookies allow our website to remember preferences you make while browsing (such as your geographic location, user name, language, text size, fonts) and provide improved, more personal features.

Advertising or Tracking Cookies - We do advertise only our own services on our websites. You may see adverts for us elsewhere on the internet. The cookies that we use to present with ads can be based on the content that you visit most on our websites, so we can let you know what we think you will be interested in.

User Agreement

By continuing to use our website, you agree with the placement of cookies on your computer, tablet or mobile device. If you delete all cookies, we cannot guarantee that your experience will be as satisfying as it would otherwise be. For instance, the site won’t be able to remember your login detail or your commenter ID, so your experience on our websites may be affected.

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